PRIVACY POLICY

Last updated: 11 May 2025

At Bonjour Australia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, download a resource, book a lesson, or interact with our services.

1. What information do we collect?

We may collect the following information from you:

Full name
Email address
Phone number
Residential address
Date of birth
French proficiency level
Booking or lesson preferences
Notes you provide voluntarily (e.g. learning goals)

This information is collected through online forms, Calendly bookings, or direct communication (e.g. email or phone).

2. Why do we collect your information?

We use this information to:

Send you the free French resources you request
Contact you to arrange lessons (online or in person)
Provide you with course updates or reminders
Improve our services and respond to your requests
Send you occasional marketing emails (you may unsubscribe at any time)

We do not sell your information to any third parties.

3. What tools do we use to process your data?

We may store and process your data using third-party tools such as:

System.io (email automation and landing pages)
Tutorbird (lesson scheduling and client management)
Calendly (appointment booking)
Google Drive (file storage and lesson resources)
Zoom (online lesson delivery)

These services may store data on servers located outside Australia (such as in Europe or the USA).

4. How do we protect your data?

We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access. Access to your data is limited to essential business operations and is stored securely through our trusted service providers.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with the site and may be used for basic analytics or remembering your preferences. You can disable cookies in your browser settings if you prefer.

6. Your rights

You have the right to:

Access and correct your personal information
Request deletion of your data
Withdraw your consent to receive emails
Unsubscribe at any time by clicking the link at the bottom of our emails

For any questions or requests regarding your data, please contact us at contact@bonjouraustralia.com.au.

7. Contact

Bonjour Australia
16 Austral Avenue, Linden Park SA 5065, Australia
contact@bonjouraustralia.com.au