TERMS AND CONDITIONS
TERMS AND CONDITIONS
- Students must pay for the entire term upfront, and no lessons will be discounted from the invoice. In some cases, make-up classes may be offered.
- A maximum of 1 catch-up lesson per term is allowed and lesson credits/catch-up lessons expire at the end of each term and must be taken before the start of the new term.
- Make-up classes for holiday or school camp absences will be offered if notified at least seven days in advance.
- If advance notice is given, one makeup class will be offered for absences due to illness, social commitments, competitions, religious reasons, or car accidents/breakdowns.
- Make-up lessons will not be provided for last-minute cancellations due to catching up with studies or work.
- Make-up lessons will not be provided if you miss a lesson without notifying in advance.
- A complete term must be finished once the student has enrolled, no refunds for mid-term cancellations.
- Makeup classes will not be counted as credits for the next term.
- The credits for makeup classes expire at the end of each term.
- Re-enrolment may be refused if the student misses three or more lessons per term due to reasons different to illness or travel.
- Students must cancel lessons and request catchups through email. No verbal cancellations or make- up requests will be considered.
- French lessons may be offered during the December and January school holidays, depending on availability. Students will be informed in advance of the available dates and can choose whether they wish to continue lessons during this period.
- No lessons are provided on Public Holidays, and you will not be charged for these days.
- We offer live Zoom online lessons during your regular lesson time if you cannot attend the studio in person.
- Each lesson commences and ends at the time of your booking. If you are running late, there is no guarantee that you will be given the complete lesson.
- All parents or guardians must be present during the student’s stay in our premises. No minors are to be left unattended out of the classroom.
- Please Park in the street outside the house while keeping all driveways clear.
- Images of students will not be shared on social networks unless written consent is given by the parent/guardian.
- No food or drink is allowed in the classroom, especially nut-related foods like peanuts and almonds.
- All breakages or damage to Bonjour Australia property must be paid for.
- Payment of fees implies your acceptance of Bonjour Australia School’s Terms and Conditions and your agreement to abide by these Terms and Conditions.
Celine is an absolute gem of a teacher! She is incredibly patient, creative, and always goes the extra mile to support her students with anything they need. She has a unique talent for breaking down complex concepts, making learning French feel completely natural and stress-free. While she keeps her lessons structured, punctual, and highly professional, she brings a warm energy that makes every session enjoyable. Thanks to her guidance, my French has improved significantly. I cannot recommend this amazing teacher highly enough! She is the best French teacher! Merci pour tout, Céline!
I had a really great experience! Céline was an amazing tutor. I learnt so much and felt much more confident with my French. Would definitely recommend to anyone looking for French tutoring!
Celine was brilliant for my daughter getting her French up to a high standard for year 12 French. My daughter had been studying for years at school but needed a more intensive and professional tutor to manage the rigors of exams, orals and listening tests. Wouldn’t hesitate to recommend her wholeheartedly.
I started French lessons with Céline while planning a trip to France, and I’m so glad I did. Céline is a wonderful teacher who is patient, kind, and always willing to help. She is enthusiastic about teaching and genuinely wants to support her students in learning French. I also love the end-of-term catch-ups with the other students, as they provide a lovely social opportunity to meet others who are learning French. I would highly recommend Céline to anyone wanting to learn French!
Thank you Celine for being so patient. You really tailored my learning to my requirements. Merci!
Celine helped me with my French lessons. She goes above and beyond for every student, she gives homework, audio that she made with her families, and will tailor all lessons. She’s the sweetest teacher and extremely friendly